Contact Us
Practical detail on Contact Us, including whatever stays pending until intake.
Where to start here
Browse the topics covered on this page and jump to the section you need.
All Languages
Coverage, requirements and turnaround for all languages.
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All Industries
Intake checklist and written scope for all industries.
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OCR & Scanning Technology
Intake checklist and written scope for ocr & scanning technology.
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Quality & Security
What quality & security involves, what we need at intake, and how long it takes.
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Pricing & Quotes
Intake checklist and written scope for pricing & quotes.
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How It Works
Turnaround, formatting and delivery notes for how it works.
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About Us
The steps, documents and review points involved in about us.
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Help Centre
What help centre involves, what we need at intake, and how long it takes.
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Who searches for this
Roles involved in a typical project. Names are published only with consent, so roles are listed here.
Lead translator
Drafts your document with the locked glossary, preserving layout, register and technical wording.
Reviewer
Reads the final text against the source for terminology, numbers, dates and names.
Project manager
Owns scope, schedule and budget, and coordinates the team until delivery.
Formatting specialist
Rebuilds the original layout and checks every page before handover.
Compliance reviewer
Verifies regulatory and privacy requirements before the file ships.
Client contact
Handles confirmations, updates and the final handover of files.
Coverage across formats and uses
Values that depend on the document stay pending until intake confirms them.
| Item | How it is handled |
|---|---|
| All Languages | Accepted. Handling is confirmed at intake and recorded on the order. |
| All Industries | Accepted. Handling is confirmed at intake and recorded on the order. |
| OCR & Scanning Technology | Accepted. Handling is confirmed at intake and recorded on the order. |
| Quality & Security | Accepted. Handling is confirmed at intake and recorded on the order. |
| Pricing & Quotes | Accepted. Handling is confirmed at intake and recorded on the order. |
| How It Works | Accepted. Handling is confirmed at intake and recorded on the order. |
Every file, the same chain
We list the processes we can document. Third-party endorsements are only shown when we hold the paperwork.
All Languages
Signed-off procedure for all languages.
Verified recordAll Industries
Signed-off procedure for all industries.
Verified recordOCR & Scanning Technology
Process documentation for ocr & scanning technology.
Verified recordQuality & Security
Internal standard covering quality & security.
Verified recordPricing & Quotes
Process documentation for pricing & quotes.
Verified recordHow It Works
Process documentation for how it works.
Verified recordData handling, stated plainly
Data handling and regulatory notes are stated in the privacy policy and the written scope.
Straight answers
Answers are limited to what we can confirm at intake.
Can all languages be done from a scan or photo?
How long does all industries take?
How long does ocr & scanning technology take?
How is quality & security handled?
Who reviews pricing & quotes before it is sent?
Can how it works be done from a scan or photo?
Send two pages and see
Where Contact Us fits, and the parts we cannot confirm without seeing the file.