Skip to content
Language: ENSearchHelp CentreContact a Translator
Assessed first, quoted after

Customer Cases

Scope, review path and delivery for Customer Cases.

SitemapFile EvaluationMajor UK Cities TranslationEngland Translation Services
Customer Cases

What you will find here

Scope, review path and delivery for Customer Cases.

Sitemap

Second-reader review is mandatory on sitemap — not an optional add-on.

File Evaluation

Documented handling for file evaluation, stated up front.

Major UK Cities Translation

Scope for major uk cities translation is fixed in writing before the first page is touched.

England Translation Services

Every england translation services request gets a named contact and a written turnaround.

Scotland & Wales Translation

Requirements for scotland & wales translation are checked against the receiving institution, not a generic standard.

File Preparation Guides

Formatting is preserved on file preparation guides, including tables and stamps.

Typical situations

Applies to Customer Cases; anything that depends on the recipient is confirmed in writing.

Sitemap

Sitemap

Covers sitemap without restructuring the source document.

File Evaluation

File Evaluation

Tracked per project: file evaluation.

Major UK Cities Translation

Major UK Cities Translation

Runs major uk cities translation through the same check every time.

England Translation Services

England Translation Services

Covers england translation services without restructuring the source document.

Scotland & Wales Translation

Scotland & Wales Translation

Covers scotland & wales translation without restructuring the source document.

File Preparation Guides

File Preparation Guides

Handles file preparation guides with open points flagged rather than assumed.

The quality chain

What Customer Cases involves, and the points we confirm at intake.

Step 01

Intake and scope

Scope, format, deadline and glossary are agreed in writing at intake, so nothing is renegotiated later and the brief is fully documented.

Step 02

Terminology preparation

A project glossary is locked before drafting, so sector terms stay consistent across the whole file and future revisions.

Step 03

Translation

A domain translator drafts your file against the locked glossary, preserving layout, register and the exact wording of the source.

Step 04

Second-reader review

A separate linguist verifies terminology, numbers, dates and names line by line, never the original translator.

Step 05

Formatting and delivery

Fonts, tables, headers and numbering are rebuilt to match the source, and the final file is checked against it before it ships.

Data handling, stated plainly

We list the processes we can document. Third-party endorsements are only shown when we hold the paperwork.

Sitemap

Process documentation for sitemap.

Verified record

File Evaluation

Internal standard covering file evaluation.

Verified record

Major UK Cities Translation

Signed-off procedure for major uk cities translation.

Verified record

England Translation Services

Signed-off procedure for england translation services.

Verified record

Scotland & Wales Translation

Internal standard covering scotland & wales translation.

Verified record

File Preparation Guides

Internal standard covering file preparation guides.

Verified record

Send the file and get a written scope

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Send the file and get a written scope

We review the document, confirm the language pair and the receiving institution, then send pricing and turnaround in writing.

Questions about your file?

Tell us the document type and the language pair, and we will confirm what we need to start.

💬

Request a free quote

Tell us about your document — we reply within 15 minutes.